Customer reviews

At Subaru, we pride ourselves on bringing our customers the highest level of service and satisfaction. Keep reading below to find out what our customers have had to say about their experience with us.

If you are already a customer with Dales, we would be delighted to know how we're doing. Please tell us about your experience via the enquiry form or by calling our friendly team today.

Mr C, Blackpool

A family firm with the right attitude. I was looking for a new vehicle, ours failed unexpectedly prior to collection and they sorted me out with a very pleasing alternative. I look forward to doing more business in the future. My previous experience of car and van sales has been varied, Dales Subaru were refreshing, approachable and entirely satisfactory. Thanks to Ross and family.

Mrs B, Littleborough

Dales Subaru gave a first class experience from road test through to the collection of my new Forester. Nothing was too much trouble, nor was there any pressure to buy during my first visit. Highly recommended . The flowers on collection were a nice touch. Thank you

Mrs B, Chorley

Ross Butterworth, at the dealership in Barnoldswick, and all his staff were extremely helpful before and after I purchased my BRZ.

The service was great. I was kept up-to-date with all aspects of the purchase and Ross couldn't have been more helpful.

I have recommended Ross and the Subaru dealership to others and I will not hesitate to continue recommending Subaru. I will most definitely purchase a Subaru again in the future.

Mr P, Manchester

Thanks to the team at Dales Subaru. The Forester is running like it... should after a year of abuse.... it even looks like it should after months sat in a concrete basement, thanks to the valet. As always, a great job and top service.

Mr H, Clitheroe 

I wanted to say thank you for all your attention yesterday. We really appreciated the chance to try all of the cars, especially as you were trying to keep the mileage down on some. We loved the Outback and the XT. In fact an XT with an Outback interior would definitely be The Car.

Many thanks once again

Mr S, Skipton

The best by far of any car purchasing experience we have encountered - we both came away saying we would go out of our way to go back to this company next time we change a car, such was the level of service provided and trust engendered. To say we were delighted is an understatement

Mr L, Skipton

Thank you, you've won the business of a new customer. We will now transfer the servicing of our petrol Subaru to you as well.

Many thanks once again for all your efforts on our behalf

Mr B, Burnley

I was out with my carer when we came across Dales Subaru garage. As I am thinking of changing my car we called in. We met Ross who greeted us with the offer of a warm drink then left us to pursue the vehicles at your leisure. I asked about 2 of them but, due to me having a paralised left arm I couldn't drive them. Ross took me out in both. I went back a few days later and Ross offered to remove the adaption on my car then fitting it on both of his vehicles it allowed me to test drive them both.

After doing all of this for me there was no pressure on me to decide. He even asked if I wanted him to ring me or leave it to me to contact him. A nice friendly firm to deal with. Well recommended